Since the second card is equally likely to be any of the remaining
3
cards, the probability that both cards are queens is 13.
(b)
Our sample space now consists of all order pairs of the two queens and
the two jacks, where at least one card is a queen. Since all the outcomes
are equally likely, the answer is 210=15.
(c)
Now, the sample space consists of all order pairs of the two queens and
the two jacks, where one of the cards is the Queen of Hearts. Thus, the
answer is 26=13.